To our clients:
We deeply regret to inform you that, on January 31, 2024, we discovered that there was a breach in the security of our electronic health system, which led to the unauthorized access and potential disclosure of your PHI. We take the security of your personal information very seriously, and we sincerely apologize for any distress this may have caused you.
The breach was promptly identified, and we have already taken immediate steps to contain the situation and enhance our security measures to prevent any further breaches. Our dedicated team is conducting a thorough investigation to assess the extent of the breach and identify the individuals affected. We are working closely with cybersecurity experts to ensure that your data remains secure moving forward.
The type of information that may have been compromised includes but is not limited to, your name, address, contact information, medical history, and treatment records. We want to emphasize that at this time, there is no evidence to suggest that your financial information was exposed in this breach.
As a precautionary measure, we recommend that you take the following steps to protect yourself:
Monitor your financial accounts: Regularly review your bank statements, credit card statements, and other financial accounts for any suspicious activity. Report any unauthorized transactions to your financial institution immediately.
Check your credit reports: Obtain a free copy of your credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) and review them for any unauthorized accounts or inquiries.
Change passwords: Consider changing your passwords for online accounts related to healthcare or personal information.
Be cautious of phishing attempts: Be vigilant about unsolicited emails, messages, or phone calls asking for personal information or claiming to be from Clearing Path's Therapeutic Services.
We understand the importance of transparency and accountability in situations like this, and we are committed to keeping you informed as we continue to investigate and work toward a resolution. We are also taking steps to comply with all applicable laws and regulations related to data breaches.
If you have any questions or concerns regarding this incident, please do not hesitate to contact our dedicated support team at 937-586-7722. They will be available to provide you with guidance and assistance in navigating this unfortunate situation.
Once again, we deeply regret any inconvenience or distress this incident may have caused you. Rest assured, we are doing everything in our power to strengthen our security measures and protect your privacy going forward.
Thank you for your trust in Clearing Path's Therapeutic Services, LLC. We are committed to safeguarding your information and providing you with the best possible care.